Acertix.Onboarding
For clients · 04

Youronboarding,
finallyrespectfulofyourtime.

If your bank, trustee, asset manager or fiduciary sent you an Acertix link, you've landed in the right place. Here is exactly what to expect — and why it works the way it does.
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Sixsteps.No paper.

01

Open your secure link

Your bank sends you a one-time link. No password to remember — your inbox is the key.

02

Tell us about your company

Legal entity, activity, ownership. Pre-filled where we already know — registers, LEI, prior data.

03

Verify the people who control it

Each director, signatory and beneficial owner verifies on their phone with their ID. Two minutes each.

04

Upload documents once

Drag-and-drop. We extract, version, and reuse them — you never re-send the same articles of association.

05

Sign and submit

Qualified electronic signature where required (ZertES, eIDAS). Auditable, court-admissible.

06

Track your status

See exactly what your bank is reviewing, what's still missing, and message your relationship manager.

Why this is safe · 02

Thesamestandardsyourbankholdsitselfto.

Bank-grade security

TLS 1.3 in transit, AES-256 at rest, Swiss data residency. Your information never leaves the jurisdiction.

Regulator-grade compliance

FINMA, FATF, eIDAS, ZertES. Built for institutions that get audited — so you get audited well too.

Minutes, not weeks

Most controlling persons finish verification in under three minutes. Most cases submit same day.

Mobile-first

Your phone is the verification device. No app install. No desktop required for KYC.

Submit once, reuse forever

Documents you upload follow you across reviews, renewals and additional services with the same institution.

A real person on the other end

Your bank's onboarding officer sees your progress live and can answer your questions inside the same flow.

FAQ · 03

Commonquestions.

We've gathered the questions we hear most often from people opening their Acertix link for the first time. If yours isn't here, your relationship manager has the answer.

Who is Acertix? I was opening an account with my bank.
Acertix is the compliance platform your bank uses to gather and verify the information regulators require. Your relationship is with your bank — we're the secure intake layer in the middle.
Why do I need to verify my identity again?
Swiss and EU regulations (AMLA, FATF, FINMA) require verified identification of each beneficial owner and signatory. We do it once, electronically, so paper passport copies never travel by email again.
Can I save my progress and come back later?
Yes. Every screen auto-saves. Reopen your link any time before submission and pick up exactly where you stopped.
Who can see the documents I upload?
Only your bank's authorised onboarding and compliance team, plus regulators if they audit your bank. Acertix staff cannot read your case data — your bank controls access entirely.
What if I don't have all the documents on hand?
Submit what you have. Your bank can open a request for additional information without you starting over.

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